Home Warranty Policy

Warranty Policy

Thank you for purchasing Vandyvape products. However, if by any chance that you have any problem using our products, please contact our service team accordingly to warranty service. Please note that only authentic Vandyvape products can enjoy vandyvape warranty service.


USA, Canada

Europe and the other countries




To apply for after-sale service, you need to provide the following info:

1. Payment receipt or order invoice of the order.

2. Picture to show the clearest VV logo you can see(Just put the logo side of the box parallel to your sight, you’ll be able to see the logo)

 the clearest vandy vape logo

3.A pic to show the bottom of the product and the QR code side of the package box, numbers or letters in the red rectangle need to be clear

NOTE: Following sites are not authorized to sell VandyVape products, any products purchased from them are not covered by our warranty!

1. fasttech.com

2. vapesourcing.com

3. cigabuy.com

4. efun.top

5. gearbest.com

VandyVape reserves the right to change, amend, modify, suspend, continue or terminate the warranty policy at any time without notice.